Return Policy
Effective Date: October 28, 2026
At Desirable Queens, we want you to feel beautiful, confident, and comfortable in your style. Please review our return policy before completing your purchase.
1. Return Window
Eligible items may be returned within 14 calendar days of delivery. Please contact us within this period to request a return authorization and instructions.
Items must meet the eligibility requirements below to qualify for a refund or store credit.
2. Return Eligibility
To qualify for a return, items must be:
- Unworn, unwashed, and unused.
- In their original condition, with original tags attached.
- Free from stains, odors, makeup marks, damage, or signs of wear.
- Returned with any original packaging or accessories supplied with the item.
We reserve the right to inspect returned merchandise before approving a return. Items that do not meet the stated conditions may be ineligible, subject to applicable law.
3. Final-Sale Items
Items clearly marked FINAL SALE at the time of purchase are not eligible for return, refund, store credit, or exchange, except where required by law.
Please review product descriptions and sizing information carefully before purchasing final-sale merchandise.
This exclusion does not limit any rights you may have under applicable law for defective, damaged, misrepresented, or incorrectly supplied merchandise.
4. Store Credit
Store credit terms, including any expiration restrictions, will be disclosed when the credit is issued and will comply with applicable law.
5. Return Shipping Costs
Customers are responsible for return shipping costs and should use a trackable shipping service.
Original shipping charges are generally non-refundable unless required by law or the return results from our error.
If you receive an incorrect, defective, or damaged item, please contact us before returning it so we can review the issue and provide appropriate instructions. We will address qualifying issues in accordance with applicable law.
6. How to Request a Return
To start a return:
- Contact us at Desirablequeensboutique@gmail.com within 14 calendar days of delivery.
- Include your order number, the item you wish to return, and the reason for the request.
- Wait for return instructions and confirmation before shipping the item.
- Package the eligible merchandise securely and ship it using the instructions provided.
- Keep your shipping receipt and tracking information until your return is resolved.
Return mailing address: Desirablequeensboutique@gmail.com
Do not send merchandise to an address that has not been confirmed for returns.
7. Exchanges and Sizing
Direct exchanges are subject to inventory availability. If you need another size or style, contact us for assistance. You may also request an eligible return and place a new order.
Please review the product size chart and measurements before purchasing to help you choose the best fit.
8. Missing, Damaged, or Incorrect Orders
If your order arrives damaged, defective, incomplete, or different from what you ordered, contact us as soon as reasonably possible. Include your order number and photographs when appropriate.
We will review the issue and provide a suitable resolution consistent with applicable law.
9. Late or Missing Store Credit
If the store Credit is still missing, contact us with your order number so we can investigate.
10. Contact Us
For all return, store credit inquiries:
Business: Desirable Queens
Email:info@Desirablequeensboutique.com
Thank you for shopping with Desirable Queens. We appreciate your business and look forward to helping you find styles you love.